johnd Posted March 5, 2020 Report Share Posted March 5, 2020 trying to help a neighbor. She has 2014 MK IPilot. all the sudden neither remote will pair with motor. Changed batteries in remote (plus the little piece of paper trick). Any ideas? Quote Link to comment Share on other sites More sharing options...
finbully Posted March 7, 2020 Report Share Posted March 7, 2020 Did you remove power from the motor too? Just not power off - remove from power source. If so sounds like time to call technical support. Quote Link to comment Share on other sites More sharing options...
knotthereelworld Posted March 10, 2020 Report Share Posted March 10, 2020 My two month old Terrova did this last summer. Ended up needing a new head on the unit. Gotta say, MK customer service was awful. Good luck, they will likely make you take it to a certified MK dealer Quote Link to comment Share on other sites More sharing options...
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