SeaVuPlay Posted August 3, 2020 Report Share Posted August 3, 2020 Knuckle on older 2008 Power-pole broke. Quick call to Alex at Power-pole Customer service and new knuckle and spike sent, no charge. Back in action. Simply awesome. Lifetime customer. 2 Quote Link to comment Share on other sites More sharing options...
Wanaflatsfish Posted August 4, 2020 Report Share Posted August 4, 2020 there is no better company that stands behind their product that I have EVER seen. their tech's are unreal and can get you on the water no-matter what the issue in usually 1-2 days. dc 3 Quote Link to comment Share on other sites More sharing options...
bernieNC Posted August 6, 2020 Report Share Posted August 6, 2020 Part under warranty. Lifetime on spike. Companies are obligated to their warranties. They know the knuckles are known weak point and break also. Quote Link to comment Share on other sites More sharing options...
SouthernWake Posted August 6, 2020 Report Share Posted August 6, 2020 I had an issue with my pump recently on a trip. Sent an email to power pole on a Thursday night. Friday morning I had an email asking for my address And serial number. Monday morning new valves were in my mailbox no charge. impressive Quote Link to comment Share on other sites More sharing options...
smooth move Posted August 7, 2020 Report Share Posted August 7, 2020 X2 best customer service in the marine business. i've very good luck with Bob's Machine Jack Plates too. even after Bob sold it. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.