RJD587 Posted May 4, 2016 Report Share Posted May 4, 2016 Good morning, I would like to take a minute and share one of the positive experiences in my life. I was directed to Mike @ Master Repair Electrical Rigging Specialist in Stuart Florida with a severely fire damaged Hewes Red Fisher. Mike and his professional staff far exceeded any of my wildest expectations. I am true perfectionist and Mike made look like a little leaguer. About 6 weeks ago my boat’s trickle charger failed and my entire electrical harness was damaged along with my fuel line. Fortunately, the fuel did not ignite and there was no structural damage to the boat. I called Hewes and spoke with a friend who had a major re-do on his boat, both referred me to Master Repair. I spoke with Mike on the phone, he was a true professional and he advised he was 3 week out before he could take my boat, 3 weeks to the day he called and took my boat. When I arrived, he staff took control of my boat, backed into the shop and immediately covered it with padded covered so they would not scuff or damage by boat. The shop was spotless and hospital clean. I watched a technician using a hand drill, when he finished he put the drill down and picked up a hand vac and cleaned up the shavings. WOW!!!!!!!!!!!!! Mike inspected the boat and the verdict was not good, the insurance adjuster came by the shop. They discussed the damages. A decision was made to completely rewire the boat. There was no structural damage, just wiring issues. Mike and his staff rewired the boat from front to back, new batteries, charger, control panel and power pole controller. I water tested the boat at Mike’s urging since I am from Orlando which is 3 hours away from Mike’s shop. The boat performed flawlessly and there were no issues. I can honestly say this was probably one of the most positive customer service and professional experience in my life. I had a friend stop by after I got my boat back home and this friend has been a yacht broker for 30 years, he look at Mike's work and told this is: "Yacht quality workmanship." My thanks, to Mike, Rose, Jeff & Scott. Rick Link to comment Share on other sites More sharing options...
lotsofknots Posted May 4, 2016 Report Share Posted May 4, 2016 What year is your RF? It's in great shape and thanks for sharing the referral and feedback! What brand of trickle charger did you have in the boat? Link to comment Share on other sites More sharing options...
RJD587 Posted May 5, 2016 Author Report Share Posted May 5, 2016 The boat is 2007, the charger was a Battery Tender. Thanks the boat was a great find, we bought is used 3 years ago, it had 160 hours on the engine. Link to comment Share on other sites More sharing options...
blewbyu Posted October 1, 2016 Report Share Posted October 1, 2016 I have taken my RF 18 to Mike for a new electrical panel with built in breakers as well as replacing a PP pump. His work is second to none. He's very busy which he says he's blessed. It's his quality craftsmanship and customer service which puts him at the top of the heap. True you have to get in line but in the end it's worth it. Link to comment Share on other sites More sharing options...
polliwog Posted October 16, 2016 Report Share Posted October 16, 2016 Any recourse to "Battery tender" for the faulty charger? I have a number of "battery tenders" for various batteries I charge. Link to comment Share on other sites More sharing options...
JEM Posted October 16, 2016 Report Share Posted October 16, 2016 Not sure about your question. Link to comment Share on other sites More sharing options...
Wanaflatsfish Posted October 17, 2016 Report Share Posted October 17, 2016 Mike worked on my boat when he was in FLL almost 15 years ago....his team's work was flawless... dc Link to comment Share on other sites More sharing options...
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