Wanaflatsfish Posted April 18, 2018 Report Share Posted April 18, 2018 Had a problem with my motor "sticking" the PP down and not coming up... Two weeks ago, called Todd at PP and he gave me diagnostics...I took apart the PP engine and conducted his recommendation...it worked once or twice, then failed again. Called Todd on Monday...and Tuesday...looked what arrived???? With an instruction page in hand, took about 10 minutes to complete....swapped out the board......did the up and down 10 times...seems to be working like new Thanks Todd.....I have NEVER WORKED WITH ANY COMPANY SUCH AS PP- YOU GUYZ ALWAYS DELIVER Link to comment Share on other sites More sharing options...
HoneyB Posted April 18, 2018 Report Share Posted April 18, 2018 They are tops Link to comment Share on other sites More sharing options...
fishmanjj Posted April 18, 2018 Report Share Posted April 18, 2018 PP are absolutely number ONE for complete customer service ...... they are the best. Link to comment Share on other sites More sharing options...
conocean Posted April 18, 2018 Report Share Posted April 18, 2018 Todd at JL Marine provides the BEST service everrrr!! Link to comment Share on other sites More sharing options...
OlivierHPS2300 Posted April 19, 2018 Report Share Posted April 19, 2018 DE BEST!!!!!! Link to comment Share on other sites More sharing options...
DonV Posted April 21, 2018 Report Share Posted April 21, 2018 Ya know.....PP does NOT allow "price wars" between dealers, basically a simple business model, this is our price and you have to sell it at that price. That's our policy and you do not stray from it or you loose your dealership. That's why they can afford to give this kind of outstanding customer service and be a major player in sponsoring "fishing activities". Yeah they are not cheap, however the benefits for all customers in quality and service after the sale make it worth it. My humble $.02 worth. Link to comment Share on other sites More sharing options...
East Coast Dave Posted April 22, 2018 Report Share Posted April 22, 2018 Top notch! Link to comment Share on other sites More sharing options...
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